Before enlisting the help of our Smart Asset Management for utilities service, one of our valued housing association customers was charged in excess of £55,000 for buying energy for sites which were no longer under their control.
The association incorrectly added 95 sites to their existing portfolio of 120 before checking with their supplier, or ensuring that their asset register was 100% accurate. This meant that they purchased energy for sites outside of their portfolio, which was non-refundable because of their take-or-pay contract.
Unfortunately, this is more common than you might realise.